::Product Support::


::Service & Repair:: ::Product Software Drivers::

 

::Service & Repair::

Omega Imaging offers Support Solutions for for everything we sell. Give us a call today and let us help you with any Service/Support requests you may have @ 818.775.1700

Sony & Other Printer Repair Center Information:

Please contact us for repair estimates for most common repair/maintained on all professional Sony printers. All work is conducted by Sony technicians. Please give us details of printer model and description of problem. You will give RMA number and service depot shipping instructions. A technician will contact you after examination of printer for exact cost of repair.

Most Common Printer Issues

1. Print head replacement only (e.g. fine white line across print)

2. Transfer belt adjustment/roller cleaning (e.g. paper mis-feed, discharge jamming)

3. Print head replacement + transfer belt adjustment + roller cleaning

Repair prices and turnaround is usually within two weeks if parts are not required. Repairs can be expedited for small additional charge.

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::Product Software Drivers::

Sony Drivers:

http://www.sony.co.jp/en/Products/DP-driver/Win/

http://www.sony.co.jp/en/Products/DP-driver/

http://www.css.ap.sony.com/downloads/downloads.asp

http://www.sony.co.jp/Products/DP-driver/Win/index-j.html

http://www.ita.sel.sony.com/support/vaioaccess/printers/

Beta and Third Party Drivers:

http://www.printer-drivers.com/companies/965.htm

Germany:

http://www.sony.de/professional/digital_imaging/treiber/treiber.htm

Printer Technical Support Center:

For printer operational or technical assistance, please call the Sony Product Operation Support Center:
1-800-883-6817 options 2, 1


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Need help? Call us at (818) 775-1700

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